At Dukandeal, we take your privacy seriously. We are committed to safeguarding your personal information and ensuring that it is used responsibly. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to protect it. By using our website, you agree to the terms outlined below.
1. Information We Collect
We collect various types of personal information when you visit our website or make a purchase, including but not limited to:
- Personal Identification Information: Name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: Browser type, IP address, device type, and browsing behavior on our site.
- Transaction Information: Order history, product preferences, and payment details.
This information is collected through direct interactions such as when you register for an account, place an order, or subscribe to our newsletter.
2. How We Use Your Information
We use the personal information we collect to:
- Process your orders and deliver products.
- Manage your account and provide customer support.
- Send you updates about your order, promotions, and new products (with your consent).
- Improve your shopping experience by analyzing site usage and customer preferences.
- Comply with legal obligations, including fraud prevention and transaction monitoring.
3. Sharing Your Information
We take your privacy seriously and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for the following purposes:
- Payment Processors: To process payments securely.
- Shipping Providers: To deliver your purchases to you.
- Analytics Providers: To improve our website and understand customer behavior.
- Marketing Platforms: To send promotional emails and offers (with your consent).
These third parties are only given access to the information necessary to perform their functions and are required to maintain the confidentiality and security of your data.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your shopping experience. Cookies are small data files that help us remember your preferences and provide features such as personalized recommendations and faster checkout.
You may choose to disable cookies through your browser settings. However, disabling cookies may limit some functionality of our site.
5. Data Security
We implement stringent security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption of sensitive data, and regular monitoring of our systems.
While we strive to ensure the highest level of protection for your data, please note that no method of online transmission or storage is 100% secure. We cannot guarantee absolute security, but we are continuously improving our practices to stay ahead of threats.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once your data is no longer required, we will securely delete or anonymize it.
7. Changes to Our Privacy Policy
Dukandeal reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date, and we encourage you to review our policy regularly. Your continued use of the website after any changes will signify your acceptance of the updated terms.
